Question 1

How long does a typical repair take?

Accepted Answer

Most standard repairs, screens, batteries, charging ports, are done within 1 to 2 hours while you wait. Board-level faults or water damage may take 24-48 hours depending on parts.

Question 2

Do you use genuine parts?

Accepted Answer

Yes, OEM or certified OEM-equivalent parts for all repairs. For some brands we use premium aftermarket parts that meet or exceed original spec, and we always tell you what goes into your device before we begin.

Question 3

What does the 14-day warranty cover?

Accepted Answer

The specific part and labor of your repair. If the same fault recurs within 14 days, we fix it at no charge. New damage, water exposure or unrelated faults are not covered.

Question 4

Can you fix a device that won't turn on?

Accepted Answer

Yes, board-level diagnosis and micro-soldering are our specialty. Bring it in or message us and we will assess it with an honest estimate.

Question 5

Can I swap my device for another?

Accepted Answer

Yes, we offer trade-in and swap options. Value depends on your device's condition and model, contact us with the details for a fair exchange offer.

Question 6

How much is a charging port change?

Accepted Answer

Basic Android ports start from ₦7,000; newer iPhones and high-end models run about ₦12,000-₦18,000. Exact price is confirmed after a quick inspection.

Question 7

What device is reliable for a child?

Accepted Answer

Durable tablets or simpler smartphones with strong parental controls, Samsung Galaxy Tab A series or entry-level iPads are popular. Visit us and we will help you match device to needs and budget.

Question 8

Do you do home service repairs?

Accepted Answer

Yes, for certain repairs within Abuja. Share your location and the issue, we will confirm on-site feasibility and cost.

Question 9

How long until my device is fixed and delivered?

Accepted Answer

Same-day is standard for most repairs; ordered parts take 24-72 hours. We arrange collection or dispatch within a day of completion and give you a clear timeline when you book.